The AllSpice, Inc. includes the “allspice” store in Des Moines’ East Village and our awesome website, www.allspiceonline.com.
What information about customers do we collect?
Information You Give Us
We receive and may store any information you enter on our website or give to our website in any other way. For example, we collect information you provide when you place an order, register with us, send us an e-mail or call us, enter a sweepstakes, or enroll or participate in a club or service such as gift registries. This information may include:
It may also include any other personal or preference information you provide to us.
It may also include information you submit about other people, for example, the name and address of a gift recipient.
We will never request your password, user name, credit card information or other personal information through e-mail. This practice, called “phishing”, is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do NOT respond.
Information from Other Sources
We may receive information about you from other sources. This may help improve the personalization of our service to you by providing better product recommendations or special offers that we think will interest you.
We receive and store certain types of information whenever you interact with our website. For example, we use ‘cookies’ like many other websites. Through ‘cookies’ we obtain information when your web browser accesses our website (see “What are ‘cookies’ and how do we use them?” section below for details). These are utilities designed to help you visit websites anonymously. Although we cannot provide you with a personalized experience or certain services at our website if we cannot recognize you, we want you to be aware that these tools exist.
What are ‘cookies’ and how do we use them?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser.
The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our website’s best features, so we recommend that you leave them turned on.
Does our website share with anyone else any of the information it receives?
No. We do not sell, trade, give away or supply your personal information with any other company.
We may share information with companies that provide support services to us (such as a printer, mailing house or web host) or that help us market our products and services. These companies may need information about you in order to perform their functions. However, these companies are NOT authorized to use the information we share with them for any other purpose.
Protection of Our Website and Others
We may disclose information you provide to our website when we believe disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our website, our users or others.
If some or all of the business assets of our website are sold or transferred, we generally would transfer the corresponding information regarding our guests. We also may retain a copy of that guest information.
What choices do I have?
If you provide our website with your e-mail address, you may receive e-mails from us. If you do not want to receive marketing or promotional e-mails from us, please unsubscribe by modifying your account preferences. You may still receive select e-mails from us if you have requested them through one of our site services such as eNewsletters, Weekly Ad Reminders, Gift Reminders, or Available to Order Notifications. You can discontinue these e-mails by canceling your subscription to these services.
Please email ‘firstname.lastname@example.org’ or call 515-868.0808 if you have further questions about our e-mail unsubscribe process.
What about links to and from other websites?
We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children’s privacy on the Internet and we comply fully with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided our website with personally identifiable information, we ask that a parent or guardian call us.
Secure Sockets Layering (SSL)
Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone.
Warning about Fraudulent E-mails
“Phishing” is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail.
Safe Shopping Guarantee
Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. If your credit card provider does hold you liable for any part of this $50, we will cover the entire liability for you, up to the full $50.
We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at our website while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
LAST UPDATED: JULY 2016